Refund Policy
Last updated: September 2026
1. Membership fees
Yearly student/employer membership fees are generally non-refundable once payment succeeds and membership is activated, because access to post or apply is granted immediately. If you were charged twice due to a technical error, contact us within 7 days with payment IDs for review.
2. Course purchases
Course refund eligibility (if any) depends on the specific course offer and whether substantial content was accessed. Requests should be raised within 7 days of purchase with order details.
3. Failed or pending payments
If amount is deducted but membership/course is not activated, share Razorpay/payment reference and registered email. We will verify with the gateway and activate access or initiate a reversal as applicable.
4. How to request
Email itfocus2026@gmail.com with registered email, role (student/employer), payment ID, date, and issue summary. We typically respond within 2–3 business days.
5. Processing time
Approved refunds are processed to the original payment method. Bank/UPI timelines may take 5–10 business days after initiation.
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